Growing a strong customer base and maintaining a healthy work-life balance with QUBA Solutions

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Overview

Smartcall Recruitment was founded in 2018 and is now a well established recruitment company offering services across healthcare, logistics and transport industries. Based in Southampton, they successfully supply temporary workers to a large number of companies around the South of England. But Smartcall’s ambition is to grow beyond the South, opening more branches across the UK.

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The challenge

When Paul set up Smartcall, he didn’t have any clients, and not only building, but then keeping a client/customer base, was a huge challenge. To focus his efforts on getting more clients, Paul needed a partner to take care of Smartcall’s finances. So when it came to finding that partner to handle their back office, Paul had to make sure they wouldn’t let him down either.

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The solution

Paul met with a number of companies, but QUBA Solutions really understood Smartcall’s requirements, and above all, their business has been built by recruiters and this clearly gives them an advantage as they understand the intricacies and challenges of recruitment. Their technology was a cut above the rest, too. With QUBA handling all the finance and back office capabilities, Paul could concentrate on building his client/candidate base, and growing the business.

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The results

QUBA’s upfront funding has helped Paul expand the agency and take on new consultants.

Paul aims for the agency to be self-sustaining, allowing him to achieve a healthy work-life balance.

QUBA manages payroll, invoicing, and credit control, relieving Paul of day-to-day management concerns.

With QUBA handling administrative tasks, Paul can focus on building a successful business.

Testimonial

Smartcall’s director and founder, Paul Kimber, has over 19 years’ industry experience had this to say;

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With QUBA looking after payroll, invoicing and credit control, I don’t have to worry about Smartcall’s day-to-day management… They’re knowledgeable innovators and their unique online platform just makes life simpler.

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Let’s chat about
your business needs

Get in touch and find out how we can take your recruitment business to the next level. You can book an appointment or simply give our team a call on 01305 233 178.

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